Tuesday, October 21, 2008

Qliance reviews on Yelp.com

We at Qliance love patient feedback. Whether it’s good or bad, we are always striving to improve the quality of care and enhance our patient’s experiences. As it happens, Ian Kristensen, a Qliance patient, loves to give feedback! Here is Ian’s Yelp.com review of his Qliance experience.

5 star rating
* * * * *
03/13/2008

When I describe how Qliance provides medical insurance of a incomparably better quality than normal insurance, and far cheaper as well, my audience usually squints at me, squirting disbelief all over my lapel. You can read the article sourced at the end of my review, but let me explain how Qliance works.



In short:40 cents of every dollar you spend on primary care is lost to administrative overhead, such as billing, filing, and buying cute scrubs for the nurses.

Qliance charges a monthly fee for primary medical care, rather than requiring medical insurance. By doing this, they save that 40 cents from every dollar. Thuslyhenceforth, they can afford to spend more time with patients (30 - 60 minutes per visit), longer hours, same-day visits, hours 7 days a week, and provide better overall healthcare for cheaper.



Hard to believe, isn't it? People are so used to being bent over by their insurance, Qliance sounds too good to be true. I was skeptical as well, but, currently having no insurance, decided I'd sign up.


People? It's a miracle.


I pay about $45/month for all my primary care needs (their fee is based on age). They can do lab tests on-site for free, or a small fee if it's unusual, and they even have a pharmacy on-site that provides most basic prescriptions for much, much cheaper than you'll get through your insurance.


The doctors are all lovely people, and can take the time to get to know you, and - most importantly - LISTEN. They don't have to funnel patients through their office just to make a buck, so they can actually pay attention to what you're saying, which, believe it or not, is mother-flipping crucial for an accurate diagnosis.


For example: I saw my old doctor because of some lower back pain I had. After dismissively nodding and feigning concern, he bustled me out of his office in under 10 minutes saying I should try "relaxing". I went to Qliance, and guess what? It turns out my back pain was from a stop sign that had somehow been impaled into my midsection. Qliance really listens, and the results are wondrous.


But seriously: I just discovered another benefit of having a flat fee, rather than a co-pay: Doctors have no incentive to get you into their office just to milk that co-pay out of you.


(Warning: Deliciously graphic medical problem described.)


Recently, during a rowdy game of basketed-ball, my toe got stepped on. Unsheathing it from my shoe scabbard, I saw that my big toe was swollen and the nail swimming with subcutaneous blood. After calling the office and talking with my doctor on the phone, she said that if I didn't want to come in, I could just email her a picture of my toe. I did, and all in one day, entirely over phone and email, we fixed my toe good as new. Un-frickin-believable.


Keep in mind that Qliance is only primary care. If you are shot in the leg during a gang fight, they can't help you. That's ER business friend, and that's what Catastrophic insurance is for. Catastrophic covers everything outside primary, such as a broken leg or what have you. Qliance recommends using them for primary, and getting Catastropic insurance through your employer, or on your own. The best thing is that that combination is still far cheaper than if you had normal insurance covering everything.


Not only is Qliance perfect for freelancers or the unemployed, it's good for EVERYONE. It's better healthcare for cheaper. DO IT.

-Ian Kristensen